Warranty Verification

NOTICE FOR CANADA: All Canadian customers please contact Rheem Canada Warranty at 1 800 263 8342 (hours of operation: 8:30 am - 4:30 pm EST Monday-Friday) to verify the warranty of your water heater. Web warranty verification is for US customers only.

To confirm the status of your warranty, enter your water heater's complete 10-character serial number in the space provided.

Serial Number:
Below is an example of a water heater label, specifying the exact location of your water heater's serial number.

NOTICE: Contact your local plumber for warranty service. To obtain warranty compensation you must be able to provide the defective water heater (with all the parts and rating label intact) or the defective part(s) replaced; the complete model number and serial number of the new water heater or the water from which the defective part(s) was removed; and proof of the date of installation of the defective product(s) replaced. For complete details, refer to your Certificate of Limited Warranty.

Call 1-800-432-8373 if you need additional warranty assistance.